Travel Portal Solution in Nairobi

Nairobi is the largest city of Kenya and one of the best places to enjoy adventurous activities. Filled with safari parks, Nairobi has plenty of sightseeing points to offer its visitors. Among the prominent sites for tourist visit are the Nairobi National Park, David Sheldrick Wildlife Trust, Giraffe Centre, Karura Forest Reserve, Karen Blixen Museum, National Museum, Kazuri Beads Factory, Kenyatta International Conference Centre, and the Ngong Hills.

The popularity of Nairobi among travellers provides ample opportunities to agents to start travel agency online here. But catering to the travellers who arrive from across the countries requires a travel portal through which they can get their travel needs met properly.

Uses of Portals
There are a number of benefits that you can gain from using a white label travel portal to operate your business. Listed below are some of the most striking uses that are a must-have in today’s times. Let’s have a look:

Automation
White label travel portal development can allow you to automate your tasks. You can process booking requests of your customers without any manual intervention. This can help you to offer quicker services to the travellers. You can also provide them with 24*7 help desk with the help of a chatbot. Automation can also help you to process the cancellation request of travellers instantly. This means you can confirm that their reservation has been cancelled without keeping them waiting for days.

Instant Booking
Opting for a GDS integration service with experts like Trip Mega Mart for your travel website can allow you to connect your customer to the service providers. You can let the travellers access the current availability report of the service providers directly from your portal. This can help them to purchase products that they are sure of receiving.

Product Choice
Hiring an expert travel portal development company like Trip Mega Mart can enable you to partner with various service providers. This can help you to choose products for your agency based on their current demand in the market. If you want to integrate a flight booking engine and offer airline ticket booking facilities to your customers you can do that easily using your travel portal.

Customer Interaction
Maintaining and uninterrupted communication with your customers is important so that you can retain their loyalty towards your agency. A travel agency software can help you to interact with customers beyond the usual working hours using a chat bot. You can answer the queries of travellers at any time. You can also use email services to keep your customers updated about the latest developments in your business.

Essential Features of Tourism Portal Development
Obtaining an efficient travel portal for your travel business requires that you add some important features to the platform. Mentioned here are the top three points to incorporate in a travel portal:

• Payment - Offering customers a secure payment gateway through which they can pay for their purchases is important. With a reputed travel portal development company like Trip Mega Mart, you can help in ensuring that your customers are able to make financial transactions on your portal without any security threat to their data.
   
• Feedback - Allowing your customers to share their feedback directly on your portal is also important. This will help you to obtain more customers for your business. This feature can also help in retaining the loyalty of your customers. An efficient travel portal solution can allow you to keep track of the reviews shared by your customers and offer loyalty bonuses based on it.
   
• Mobile Friendly - Obtaining a useful travel portal solution in Nairobi would require that you make the website accessible to travellers on all devices. Building a mobile friendly travel portal with professionals such as Trip Mega Mart can allow travellers to place their booking requests from any location. This can help in increasing your customer base. This can also help in providing a good user experience to your customers.

You may need to add other features to your travel portal depending on your business requirements. Creating a good travel portal can help you to maintain a better interaction with your customers. It can also help you to add different products to your business and provide customers with a faster and more efficient service.