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Tourism has provided lots of opportunities for Nigeria economically. It has increased this country’s social, economic, and technological capabilities. Serving as a way for foreign investments into the country, tourism has increased the country’s foreign exchange reserves.
The presence of Trip Mega Mart travel portal development in Africa at low travel portal development cost in Africa has come as a boon for several travel agencies. They were able to realize immediate and long-term benefits by using the services of this B2B2C White Label Travel Portal Development in Africa firm.
Why is technology going to be important for Nigerian tourism?
Despite the huge potential that Nigerian tourism market possesses, only a small number of travel agencies operate in a truly automated manner. This has denied many visitors from experiencing the rich experiences that this country offers.
Some agencies didn’t even have automated integrations such as GDS Flight API Integration in Africa. This is despite the presence of a White Label Travel Portal Development Company in Africa such as Trip Mega Mart offering this integration in its ready-made portal at low GDS Flight API Integration Cost in Africa.
Many visitors returned from their vacations not fully satisfied with the travel services. Either the travel services were not coordinated or they were not automated using a proven travel portal solution online in Africa such as ready-made portals from Trip Mega Mart.
The visitors to the country had no options to choose, simply because they only had the list of options that their travel agency provided.
Many tourists who visited Nigeria felt that there could have been more automation. Travel agencies could have invested in technology using services from a company specializing in international travel portal development in Africa.
They could have created website, web applications, travel portals, and mobile apps that allowed visitors to easily manage their travel affairs.
However, some travel agencies used Trip Mega Mart online travel portal development in Africa and realized business benefits immediately. These agencies needed less to worry about how to develop travel portal in Africa and focus more on building their business network.
How can travel agencies in Nigeria use technology to increase traveler satisfaction?
The Nigerian government has setup the Tourism Development Fund to provide travel agencies the required financial assistance. However, many travel agencies do not understand how to leverage technology when setting up a travel agency business in Africa or even otherwise.
They either fall prey into the hands of lackluster travel solutions companies or venture to build something on their own which is not up to the mark.
Nigerian economy is dependent on crude oil. But the government predicts that revenue from tourism will overtake it. But to achieve this, it cannot happen without the use of technology.
There is a huge gap between technology-equipped travel agencies operating in other parts of the world versus the ones who are setting up travel agencies in Nigeria or already operating them.
Here are some of the ideas to use technology backed services for the tourism sector in Nigeria.
Productivity enhancing features
A ready-made travel portal from Trip Mega Mart can serve as a liaison not only between the travel agency and its customers, but amongst its vendors and suppliers as well.
For example, a Flight & Hotel Aggregators for Travel Agents in Africa module can help the travel agency interface with third party service providers.
A Flight & Hotel Booking Engine for Travel Agents in Africa can help travel agencies invite accommodation service providers to register with them and offer services moderated by the engine.
The travel portal can also manage the day to day tasks of the travel agency’s employees. The employee service or self-service module can be integrated into the travel portal.
The reason to do this type of travel website development in Africa or mobile portal development is many. One important reason is that it provides a better context.
The travel portal will have access to customer requests, and there could be several employees working on these customer requests. So, it makes administrative sense to work off the same portal.
Reducing human errors
For enhanced customer experience, a travel portal or travel technology solution in Africa from Trip Mega Mart can leverage data analytics and artificial intelligence to reduce human errors.
Such errors arise wherever there is a manual element. Examples are data entry, manual form filling, application processing, providing information and so on.
Even a Flight Reservation System in Africa can be completely automated so that customers have to fill-in less and rely more on automated data, pre-filling, and auto-suggestions.
By reducing such errors, through the use of advanced technologies from travel portal developers in Africa customers are served better. Travelers are able to get accurate information. They are also able to produce accurate data regarding their services, preferences, personal details etc. All of this information is critical and important for travel agencies and government run travel regulatory authorities.