Travel Portal Development in Nairobi

Nairobi is the largest city of Kenya that has a number of places worth visiting and re-visiting. The city has some beautiful architectures as well as a spectacular landscape that gives travelers visual retreat. If you intend to start travel business online in Nairobi,develop a travel portal that can let you offer diverse services to customers. As portals support direct transactions and serve as a marketplace with several utilities, you can benefit quite a lot from portals.

Key Features of Portals

Travel portals have many useful features. If you hire a travel portal development company like Trip Mega Mart, you can even customize the features to make them more identical to your business. However, some features contribute to the success of portals and must be considered by all travel agents.

1. Search Options - Portals must have an easy search option for travelers so that they can obtain desired information by investing minimum time. When you know which information travelers commonly look for, you can design your search menu better. With Trip Mega Mart, you can even add the feature of predictive search on your portal. This feature helps travelers to find stuff without having to type in all the characters.

2. User Friendly - An effective travel agency software musthave a responsive interface that travelers can use with ease. Portals that are easy to navigate through can find more audiences. Using a responsive design, you can increase the likelihood of customers visiting your portal and also recommending it to others.

3. Appealing - As images of places creates an urge in people to visit the place, it is important that you add visually appealing images on your portal. You can even customize the images and content to make your portal rank higher on search engines. Trip Mega Mart can design your portal with all latest technologies that can enhance its look and appeal.

4. Payment Options - Payment integration is an essential part of all travel portals. When you start travel agency online, you must provide customers the opportunity to pay for their purchases right on the platform. In addition to this, there must be multiple options for payments so that customers can choose what suits them best. Hiring a skilled travel technology company such as Trip Mega Mart can let you build a reliable payment gateway on your portal.

5. Mobile Access - Letting travelers access your services on mobile devices is another crucial feature that you must consider for your tourism portal development. Travelers today are more likely to access travel portals while they are commuting or enjoying some idle hours at workplaces. This makes mobile accessibility of portals a significant aspect of their success.

Benefits of Travel Portal Development in Nairobi

There are a number of tasks that you can accomplish with travel portals. While the benefits you obtain would depend on what your business goals are, there are some general yet crucial areas of challenge that portals allow agents to address effectively.

Integration

Portals offer GDS, XML & API flight & hotel integration that enables you to partner with various service providers. With GDS integration you can access the live inventory of providers. This, in turn, can allow you to keep customers updated about the current availability of hotels, flights, and other travel services. You can also let customers compare prices among the different service providers and opt for ones that have the best deals to offer.

Use of Technology

Travel portals make use of a number of technologies, such as chatbots, that help in automating processes. For instance, you can use a chatbot to answer your customers faster. By creating auto responses to queries that customers frequently raise, you can resolve their issues in less time. This also enhances accuracy of the offered resolutions as there is no manual intervention involved.

Quick Services

In addition to providing instant resolutions to customers, portals can let you process their various purchase requests in the least possible time. If you wish to offer a holiday package system, you would need to confirm hotel and transportations on time so that travelers planning their tour with your agency can enjoy a hassle free journey. But this would require processing reservation requests as fast as possible. With travel portals, you can confirm services without delay and, in turn, serve your customers better.

So, to start an online travel business in Nairobi and succeed in it, consider building a travel portal with Trip Mega Mart. Portals can provide you with a number of benefits. The extraordinary features that form an integral part of portals can let you earn more customers and revenue.